4th Edition
by NAHQ, Luc R. Pelletier, Christy L. Beaudin
For comprehensive guidance on
creating quality structures that support patient/provider
collaboration, cost-effective solutions, and safe, efficient care, get
the fully updated HQ Solutions , an official publication of the National
Association for Healthcare Quality (NAHQ).
Written
by HQ experts and applicable to all practice settings, this essential
resource offers healthcare quality professionals the theoretical and
practical basis for safe, reliable, cost-effective care, including the
use of state-of-the-art tools for measuring, monitoring, selecting, and
managing data. Invaluable for preparing for the Certified Professional
in Healthcare Quality® (CPHQ) certification exam, this is an optimal
healthcare quality professional’s resource.
Create a safer, more efficient care environment, with proven quality improvement practices …
- NEW quality and safety tools and techniques adaptable to any care setting
- NEWand updated content on recent changes in U.S. healthcare quality requirements, legislation, and reform
- NEW
content on core skills and methods of organizational leadership,
patient safety, performance and process improvement, and health data
analytics
- Key resource for HQ
principles and practices —vital for healthcare quality professionals
including nurses, instructors, researchers, consultants, and clinicians
in all practice settings, including home care, hospices, skilled
nursing facilities, rehab, and ambulatory care, as well as healthcare
organizations, healthcare boards, and government agencies
- Organizational Leadership
- Leadership fundamentals and principles, quality and safety infrastructure, strategic planning, and change management
- Real-life scenarios solved with proven leadership formulas and evidence-based solutions
- Performance measures, key performance and quality indicators, and performance improvement models
- Accreditation, Regulation, and Continuous Readiness
- Impact of regulations on healthcare quality and safety
- Continuous readiness activities
- Organizational assessment, survey procedures, and more
- Health Data Analytics
- Foundations of a solid data management system
- Tools, approaches, and application of data management systems, data collection, interpretation, and reporting
- Analysis tools and basic statistical techniques and methods
- Patient Safety
- Practical tools for safety assessment, planning, implementation, and evaluation
- Components of a safety culture
- Effective risk management strategies
- Performance, Safety, and Process Improvement
- Key principles and practices
- Critical pathways, effective team building, decision support, benchmarking
- IOM imperatives, analysis and interpretation of data, decision-support tools , and more
